Welcome to the Samrruddhi Apparel Shop FAQ Section. We’ve compiled answers to the most common questions about shopping with us, covering everything from orders and payments to returns, shipping, and account management. If you don’t find the answer you’re looking for, please reach out to us at info@samrruddhi.in or call us at +91 99803 02641.
1. What kind of products do you sell?
Samrruddhi Apparel Shop specializes in a wide range of quality clothing and apparel. Our catalog includes everyday wear, casual outfits, and fashion items curated to suit different tastes. We constantly update our collections to bring you trendy and affordable clothing.
2. Do I need to create an account to place an order?
No, you can shop as a guest. However, we recommend creating an account for faster checkout, order tracking, and access to exclusive offers and discounts. Registered users also enjoy a smoother experience when initiating returns or managing order history.
3. How do I place an order on your website?
Simply browse through our products, select the desired item, size, and quantity, then click “Add to Cart.” Once ready, proceed to checkout, fill in your shipping details, and choose your preferred payment method. You will receive an order confirmation email immediately after successful payment.
4. What payment methods are accepted?
We accept secure payments through all major debit and credit cards, UPI, net banking, and popular digital wallets. All transactions are processed securely via our trusted payment gateway partner, ensuring complete safety of your data.
5. How do I track my order?
Once your order has been shipped, you will receive an email and SMS with the tracking number and courier details. You can also log into your account on our website to track your order status in real time.
6. What is your shipping timeline and coverage?
We deliver across India through trusted courier partners like Delhivery and Bluedart. Orders to metro cities usually take 3–5 business days, while deliveries to non-metro areas may take 7–10 business days. Please note that delivery timelines may be slightly extended during peak holiday seasons or due to unforeseen circumstances.
7. Do you offer free shipping?
We strive to keep shipping costs minimal. Free shipping is offered on select products and promotional campaigns. Otherwise, shipping charges will be displayed at checkout before you make the payment.
8. What is your return policy?
We offer a 7-day no-questions-asked return policy. If you are unsatisfied with your purchase for any reason, you can return the item within 7 days of delivery. Items must be unworn, unused, and in their original packaging with tags intact.
9. How do I request a return, refund, or cancellation?
- Return: Log into your account or contact our customer support to initiate a return.
- Refund: Once the returned product is received and quality checked, refunds are processed within 3–4 business days to the original payment method.
- Cancellation: You may cancel your order at any time before it is shipped by calling our customer care team.
10. Do you ship internationally?
Currently, Samrruddhi Apparel Shop only delivers across India. We do not offer international shipping at this time, but we are working on expanding our reach in the future.
11. What if I receive a damaged or wrong product?
We take utmost care in quality checks and packaging. However, if you receive a defective, damaged, or incorrect item, please contact us immediately at info@samrruddhi.in with your order details and photographs. We will arrange a free return and send a replacement or process a full refund.
12. How can I contact your customer support team?
You can reach us at:
📧 Email: info@samrruddhi.in
📞 Phone: +91 99803 02641
📍 Address: No. 15, 1st Floor, 80 Feet Rd, 1st Block Koramangala, Bengaluru, Karnataka – 560034
Our customer support is available Monday to Saturday, 10:00 AM – 7:00 PM (IST).