Terms & Conditions – Samrruddhi Apparel Shop
Last Updated: 29 August 2025
Welcome to Samrruddhi Apparel Shop (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of the website www.samrruddhi.in (the “Site”) and your purchase of products from us. By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use this Site.
1. General Information
1.1 Samrruddhi Apparel Shop is a sole proprietorship business registered in Bengaluru, Karnataka.
1.2 Our principal business address is:
No. 15, 1st Floor, 80 Feet Rd, 1st Block Koramangala, Bengaluru, Karnataka 560034
1.3 By placing an order, you agree to comply with all applicable laws, including these Terms, our Privacy Policy, Refund/Return & Cancellation Policy, and Shipping & Delivery Policy.
1.4 We reserve the right to modify, update, or revise these Terms at any time without prior notice. Updated Terms will be effective immediately upon posting.
2. Eligibility
2.1 The Site is intended for customers residing in India only.
2.2 There is no age restriction; however, users should ensure they are legally competent to enter into contracts in India.
2.3 By using the Site, you represent that all information provided by you is true, accurate, and complete.
3. Account Responsibility
3.1 Customers may create an account to enjoy faster checkout, track orders, and manage returns.
3.2 You are responsible for maintaining the confidentiality of your account credentials.
3.3 Any activity under your account is your responsibility. You must notify us immediately of any unauthorized use of your account.
4. Products & Pricing
4.1 We sell a variety of clothing and apparel available on our Site.
4.2 Product descriptions, images, and pricing are provided for informational purposes only. Slight variations in color, size, or material may occur.
4.3 All prices are listed in Indian Rupees (INR) and are subject to change without notice.
4.4 We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious/fraudulent activity.
5. Payment Methods
5.1 We accept all major payment methods, including:
- Debit and credit cards
- Net banking
- UPI payments
- Digital wallets
- Cash on Delivery (COD) where applicable
5.2 Payments are processed through a secure, PCI-DSS compliant payment gateway. We do not store any sensitive payment information on our servers.
6. Orders, Cancellation & Refunds
6.1 Orders placed on our Site are subject to acceptance and confirmation.
6.2 Orders can be canceled anytime before dispatch by contacting our Customer Support team.
6.3 Refunds, if applicable, will be processed to the original payment method within 3–4 business days after cancellation or return approval.
6.4 For detailed information on returns, refunds, and cancellations, please refer to our Refund / Return & Cancellation Policy.
7. Shipping & Delivery
7.1 We deliver across India (PAN-India) using Delhivery and Bluedart.
7.2 Delivery timelines:
- Metro cities: 3–5 working days
- Non-metro areas: 7–10 working days
7.3 Shipping charges, if applicable, will be displayed at checkout. Free shipping may apply on selected orders.
7.4 Once dispatched, orders cannot be redirected or canceled.
8. Intellectual Property
8.1 All content on this Site, including logos, graphics, images, text, and product descriptions, is the property of Samrruddhi Apparel Shop.
8.2 You may not reproduce, copy, modify, or use any content without prior written consent.
9. User Conduct
By using this Site, you agree not to:
- Misuse or interfere with the Site or its services
- Post defamatory, offensive, or misleading content
- Engage in fraudulent or unlawful activities
- Attempt unauthorized access to our systems
10. Limitation of Liability
10.1 We are not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
10.2 Our maximum liability is limited to the value of the product purchased.
10.3 Delays caused by courier partners, natural disasters, strikes, or unforeseen events are beyond our control.
11. Dispute Resolution & Governing Law
11.1 These Terms shall be governed by the laws of India.
11.2 Any disputes will fall under the exclusive jurisdiction of courts in Bengaluru, Karnataka.
12. Force Majeure
We are not responsible for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters (floods, earthquakes)
- Strikes, lockouts, or labor disputes
- Government restrictions or regulations
- Courier delays or service interruptions
13. Contact Information
For any questions regarding these Terms or other policies, you may contact us at:
📧 Primary Email: info@samrruddhi.in
📧 Support Email: support@shop.samrruddhi.in
📞 Phone: +91 99803 02641
📍 Address: No. 15, 1st Floor, 80 Feet Rd, 1st Block, Koramangala, Bengaluru, Karnataka 560034