📄 Privacy Policy – Samrruddhi Aparal Shop
Last Updated: 24 August 2025
At Samrruddhi Aparal Shop, accessible from www.samrruddhi.in, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase products from us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect only the information that is necessary to provide you with a smooth shopping experience. This may include:
- Personal Information: Name, phone number, email address, shipping and billing address.
- Payment Information: Details required to process payments (processed securely via our payment gateway; we do not store card details).
- Order Information: Products you purchase, order history, and transaction records.
- Technical Information: IP address, browser type, device type, and usage data for site analytics and improvement.
- Communication Data: Your messages, emails, or phone interactions with our customer support team.
2. How We Use Your Information
We use the information we collect in the following ways:
- To process and deliver your orders efficiently.
- To send you updates regarding order status, shipping, and returns.
- To improve our website, services, and customer experience.
- To send you promotional offers, discounts, or newsletters (only if you opt-in).
- To comply with legal and regulatory obligations.
- To prevent fraud, unauthorized transactions, and misuse of our website.
3. Sharing of Information
We value your trust and never sell your information to third parties. However, we may share your information in the following limited cases:
- With Delivery Partners: Such as Delhivery and Bluedart, for shipping your orders.
- With Payment Gateways: To securely process your payments.
- With Legal Authorities: If required by law or to protect our rights, safety, or property.
All third-party service providers we work with are required to maintain strict confidentiality and data protection standards.
4. Data Security
We take strong precautions to protect your personal data:
- SSL Encryption: All data transferred through our website is protected using Secure Socket Layer (SSL) encryption.
- PCI-DSS Compliance: Payments are processed only through secure, PCI-DSS compliant gateways.
- Restricted Access: Customer information is accessible only to authorized employees on a need-to-know basis.
While we do our best to safeguard your information, no method of transmission over the Internet is 100% secure.
5. Your Rights
As a valued customer, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of incorrect or incomplete information.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of promotional communications at any time.
To exercise these rights, please contact us at info@samrruddhi.in.
6. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies help us:
- Remember your login details and preferences.
- Provide a personalized shopping experience.
- Analyze website traffic and performance.
You may disable cookies in your browser settings, but some site features may not function properly as a result.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. If you believe that your child has provided personal information to us, please contact us immediately, and we will take steps to remove such information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Any updates will be posted on this page with the revised date. We encourage you to review this page periodically.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us:
📧 Email: info@samrruddhi.in
📞 Phone: +91 99803 02641
📍 Address: No. 15, 1st Floor, 80 Feet Rd, 1st Block, Koramangala, Bengaluru, Karnataka 560034